Frequently Asked Questions From Tenants
Below, find answers to some of our tenants’ most frequently asked questions.
How do I report a maintenance item?
If you need maintenance during regular business hours (Monday through Friday, 9:00 a.m. to 5:00 p.m.), you may call the Russell Properties Florida office at (407) 339-2233 to report the problem or fill out our online form. To report emergency maintenance needs after business hours, call the monitored line (407) 339-2233 and leave a message. For police or fire emergencies, dial 911 before calling Russell Properties.
What is considered an emergency?
Can I be charged for maintenance at the property?
Can I install cable or satellite TV at the property?
Can I install extra telephone lines?
What are my responsibilities if my company transfers me before the end of the lease?
Can I sub-lease the property?
Can I rent a steam cleaner and clean the carpets myself when I move out?
Can I get a pet after move-in?
When and how should I give my notice to vacate?
What happens if my roommate moves out before the end of the lease?
What happens to the disposition of a roommate's security deposit after move-out?
I have always paid my rent on time. Why did I receive a 3-day notice when the rent was only 6 days late?
I am an excellent resident and take good care of the home. Can you waive my late charges?
How Can R. Russell Help Owners Like You Earn More from Rental Properties?
If you’d like to learn more about what it’s like to work with R. Russell Property Management, fill out the form below. We’d be happy to talk more about our services, processes, and success stories.
R. Russell Properties, Inc.
498 Palm Springs Drive, Ste 210
Altamonte Springs, FL 32701-7805
(407) 339-2233 | (407) 339-2238