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Cindi Shaffer is our current property manager and is very responsive with all of our questions and requests, about our properties. And is very helpful In dealing with all of the issues within our properties. We are very grateful for what she has done for us.

I have been a renter with Russell Properties as the property management company for a few months now. I am absolutely floored with how professional and attentive our property manager Dinah Zessin has been. Also, Dennis Rammery is the handy man the company sent to fix just a few minor things in the apartment and he was awesome as well, assessed what needed to be done to fix the problem went back out and got the supplies and done in about an hr altogether. Definitely feeling spoiled having such a great company look after us. Thank you both!

My agent at Russell properties was very pleasant and accommodating. The application process was very fast. Nobody else can view a property that you have a pending application for. Russell properties made sure the house was in perfect order for our move in date. We love the house and could not be more pleased with our experience.

Been under contract with company for 7+ years and was forced to pay new administration fee to renew an established contract. Do not feel this is in the best light of company. This impact should charged to new applicants not current tenants in good standing. The scheduled maintenance inspections have also fallen off from the beginning, less often now. Nothing to complain about, nothing that makes us want to promote this company.

I have had an exceptional experience working with Melissa to get the perfect rental for our large family. She went out of her way to accommodate us during a stressful and unusually fast move. We were able to move through the rental process with all questions answered quickly and everything explained clearly. I definitely did not have the same experience with other property management companies in the area and felt I was more of a bother than a potential client to them. Melissa, on the other hand, was always there with a smile and eager to help in any way. She always makes me feel like I matter when we talk and that is important to me. We love the new house and look forward too many happy years ahead. I would absolutely recommend reaching out to Melissa at Russell Properties for your next rental!