I have had an exceptional experience working with Melissa to get the perfect rental for our large family. She went out of her way to accommodate us during a stressful and unusually fast move. We were able to move through the rental process with all questions answered quickly and everything explained clearly. I definitely did not have the same experience with other property management companies in the area and felt I was more of a bother than a potential client to them. Melissa, on the other hand, was always there with a smile and eager to help in any way. She always makes me feel like I matter when we talk and that is important to me. We love the new house and look forward too many happy years ahead. I would absolutely recommend reaching out to Melissa at Russell Properties for your next rental!