A Team of Professionals that Understands Orlando Investment Properties
We have been managing Orlando rental properties since 1969, and we are the leaders in the local real estate market. You can count on us to help you buy, sell, and manage income-producing properties. Our experience and expertise results in higher earnings and less stress. The entire TrustHome Properties team is capable and talented, and committed to helping you succeed.
Our Team
Mark Pagdin
President / Broker
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Mark previously spent 16 years as an accountant in private practice, and is keen on ensuring owners’ assets are looked after and yielding good financial returns. Known for his straight forward sound advice and “no nonsense” style, Mark is regularly asked for advice and opinions by investors prior to them making property purchases and acquisitions. Mark was one of the first people in Florida to receive the prestigious PRM (Professional Residential Manager) designation.
Graham Hardy
Director of Property Management / Realtor
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Danielle Schmitt
Office Supervisor
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Pam Edgar
Finance Manager
Pam is TrustHome Properties longest serving employee and oversees the day-to-day financial functions of the office. With 30+ years financial management experience, Pam is very detail oriented and excels on keeping financial matters all up-to-date.
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She is the main point of contact for queries of a financial nature relating to the company itself and of a corporate finance nature.
Michelle Gutierez
Leasing Coordinator
Michelle has gained a wealth of experience in determining the best fit between residents and the properties we have available. Her diligence ensures residents and owners have the best experience possible during each step, from application to signing the lease to move-in.
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Jocelyn Espinosa
Resident Services Coordinator
Jocelyn brings her customer service expertise and motivation to TrustHome from her experience at a major hotel chain. She ensures that all of our clients have the best experience and are completely satisfied with the service they receive.
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Karla Arcelay-Cruz
Property Manager /Realtor
Karla has many years of experience as a residential property manager around the Orlando area. She is proficient at the chain of communication between manager, owners, vendors, and residents.
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Regina Salgado
Property Manager /Realtor
Regina is an expert in the communities and properties of South Orlando, Kissimmee and the Four Corners/Four counties areas. Regina has many years in the industry with other brokerages and adds vast experience to the THP team. Read More Regina also works with owners to develop and increase their rental property portfolios through acquisition.
Rafael Armenta
Accounting Assistant
Previously to working at TrustHome Properties, Rafael worked in property management support in Texas, so he has a good grounding and experience of providing excellent customer service support to residents and property owners. Read More He is especially knowledgeable regarding maintenance and repairs, as well as bringing a wealth of experience with invoice processing, billing and account resolution. Rafael is a musician and sings in both English and Spanish!
Cindi Shaffer
Property Manager/Realtor
Cindi Shaffer brings to TrustHome Properties over 33 years of residential property management experience in the central Florida market and draws upon her previous experience as a Community Association Manager and in Florida government lease acquisitions, to meet the challenges of today’s property management.
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Tamsyn Ryan
Resident Services Coordinator
Tamsyn is a much travelled young professional with a background in the legal and marketing field she understands very well the need for detail and presenting great rental properties. Read More She is a valued member in supporting our property management team. Watch out for her original English accent too!
Megan Williams
Business Development Manager /Realtor®
With more than 20 years of experience in residential property management and sales in Central Florida, including owning her own investment properties, Megan has the perfect background and knowledge to assist owners and landlords. Read More
Renay Hallman
Short Term Rental Coordinator
Renay, a Florida native, has over 15 years of Short Term and Vacation Rental management. Her extensive range of STR management experience includes ocean front homes on the East Coast of Florida, as well as properties in the Caribbean and Costa Rica.
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Alexa Orellana
Resident Services Coordinator
A knowledgeable Administrative Assistant with years of experience working alongside the executive team of multiple companies. Alexa uses those skills of organization and responsiveness to assist our residents and owners on a daily basis.
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Melissa Dietz-Levering
Property Manager/Realtor
Melissa has been in the Property Management business for twenty years. She grew up here in Central Florida and has great knowledge of Orlando and the surrounding areas.
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Dawn Slaughter
Property Manager/Realtor
Dawn is an accomplished Manager offering 10 years of professional experience in Residential Property Management. Delivering strong financial results, cost saving strategies, process streamlining, resource management, and excellent Gold Key Certified customer service.
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Kirsten Cantello
Property Manager/Realtor
Kirsten Cantello has over 20 years’ experience in every area of real estate from property management, real estate sales and association management in the northeast US, SW Florida and now in Orlando.
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She provides comprehensive and personalized services to property owners and tenants. She leverages her knowledge, skills, and network to help clients achieve their goals and protect their interests, while adhering to the highest ethical and professional standards. She is passionate about delivering exceptional customer service and creating long-term relationships with her clients.
Susana Canedo
Leasing Assistant
Susana is often the first person whom new residents speak to as she helps our leasing team with the initial application and screening processes. Susana will guide our new applicants through becoming a new THP resident and how best to enjoy their stay at one of our properties. Susana is fluent in both English and Spanish and is keen to assist and answer questions.
Stephanie Melendez
Property Manager/Realtor
Going back to 2011, Stephanie has been associated with THP for over 12 years now, learning many of the various roles within our company of back office administration, front line leasing and day to day managing of rental properties. Being fluent in both English and Spanish has proved a great asset in developing her skill sets to assist property owners, renters and vendors alike.
Areas We Serve in Central Florida
We manage real estate all over Central Florida
TrustHome Properties is the undisputed property management leader in Central Florida. We have a keen understanding of the local market, including experience with nuanced neighborhoods like Medical City and the regions surrounding UCF. We bring industry-wide resources and best practices to our local properties, providing investors with the most innovative property management solutions.
Orlando | Celebration | Davenport
Kissimmee | Lake Nona | Oviedo
Poinciana | Altamonte Springs | UCF
Hunters Creek | Windermere | Winter Park
Winter Springs | Casselberry | Waterford Lakes | Avalon Park
Orlando
Celebration
Davenport
Kissimmee
Lake Nona
Oviedo
Poinciana
Altamonte Springs
Avalon Park
Casselberry
UCF
Hunters Creek
Waterford Lakes
Windermere
Winter Park
Winter Springs